We're hiring! Know someone who loves logistics + systems?
We’re growing and looking forward to adding someone to the team! Please pass the word along if you know of someone who may be a good fit.
Job Title: Operations & Client Services Assistant (Part-Time, Remote)
About the Company:
I run a small, independent travel company offering guided, small-group trips to curious and open-hearted travelers. I also offer a paid travel newsletter and 1:1 trip consultations. I’m currently a one-woman show, but I’ve reached the point where I need some behind-the-scenes help to keep everything running smoothly. I’m looking for someone reliable, detail-oriented, and enthusiastic about supporting meaningful travel experiences.
About the Role:
This role is ideal for someone who loves logistics, systems, and operations, and would like to grow in that capacity — not for someone looking to grow into a travel creator, group trip leader, or front-facing creative role.
It’s all about behind-the-scenes support to help me stay organized and on track. Think: spreadsheets, checklists, inbox sorting, warm and professional communications with clients, and helping me make sure things don’t slip through the cracks.
This might be a good fit if you:
Love organizing details, systems, and logistics.
Are tech-savvy and comfortable learning new tools.
Can think both short-term (what needs to happen today?) and long-term (how can we make this easier next time?).
Like creating order out of chaos.
Enjoy supporting a small business with purpose.
Key Responsibilities:
Manage logistics and prep for international group trips (e.g., track who’s paid, completed paperwork, dietary needs, etc.)
Use and update tools like Google Workspace, Dropbox, Acuity, Substack, and GroupCollect.
Monitor inbox and respond to inquiries with clarity and care, or flag them for me.
Create and maintain spreadsheets, checklists, and process docs.
Track budgets and trip expenses; collaborate with bookkeeper if needed.
Assist with client onboarding, travel reminders, and post-trip wrap-up.
Support occasional launches or marketing tasks (e.g., email reminders, trip page updates).
Join occasional Zoom calls to align on priorities and brainstorm improvements.
Skills and Experience:
Experience in operations, admin, or customer service preferred.
Excellent attention to detail and follow-through.
Strong written communication skills.
Familiarity with Google Workspace, Dropbox, and basic online tools; bonus if you’ve used Squarespace, Substack, or Acuity.
Independent and proactive — you’re good at working remotely and moving things forward without constant supervision.
Time Commitment:
Part-time: ~8-10 hours per week to start, with flexibility.
Most tasks are async, with occasional calls to check in.
To Apply:
Email me a short note introducing yourself. Please include a short answer to this question: What excites you most about the responsibilities of this role, and which parts feel like a good match for your natural strengths? Feel free to include a resume or LinkedIn profile, but I care more about your working style and why this interests you than a traditional job history.
Everyone is welcome here. I encourage applicants from all backgrounds to apply.
Thanks so much!
Eva (hello@evajorgensen.com)